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Startseite Jobs, Karriere Vertrieb, Verkauf Global Customer Service Representative... (Kronberg (Taunus), Zentrum)

Global Customer Service Representative (m/f/d)

Global Customer Service Representative (m/f/d) - Kronberg (Taunus) 
Berufserfahrung
erforderlich
Leitungsebene
nicht leitend
Führungserfahru​ng
nicht erforderlich
Arbeitgeber
Inserent ist Arbeitgeber
Jobtyp
Vollzeit
Firma
Fidelity Investments
PLZ der Firma
61476
Ort der Firma
Kronberg im Taunus
Global Customer Service Representative (m/f/d) Fidelity Investments Kronberg im Taunus Provide telephone support assisting SPS participants with a variety of plan administration requests and queries; provide plan education to participants such as Equity Award and Employee Stock Purchase Plan (ESPP); support website navigation;... global customer service representative (m/f/diverse) stock plan services ( sps ) is a part of management & research (fmr) workplace investing business providing equity compensation administration services to over 400 multinational corporations from its base in the united states within those corporations equity compensation plans are managed and serviced for over 2 million employee participants more than 400000 of these employees are based outside of the us receiving administrative support and retail brokerage services from sps are you an excellent communicator with an outgoing personality who enjoys helping others do you want to be part of a dynamic growing team of international multi-lingual stock plan experts and be a contributor to our global expansion then you should join the industry leader in stock plan service administration and play a vital role in delivering outstanding participants experience  the stock plan service (sps) associate is responsible for servicing all stock plan administration inquiries while providing plan education to employees participating in equity compensation plans offered by their employers  the representative will service international participants from our sps center in kronberg germany the purpose of your role provide telephone support assisting sps participants with a variety of plan administration requests and queries provide plan education to participants such as equity award and employee stock purchase plan (espp) support website navigation participant account maintenance (address changes pin resets etc) actively improve processes for you and your team the skills we're looking for you have multi-lingual skills with proficiency in english (level c1/2 or toefl 95+) and in one or more of the following languages: german french chinese spanish or italian you possess superior customer service and outstanding interpersonal skills you have the ability to multi-tasking and navigate through multiple computer systems and an affinity for financial markets services and products you are a great teammate who is customer-obsessed have a strong ability to empathize with others and an eye for details and problem-solving skills the expertise you bring 2+ years' experience working in a service center environment  financial qualifications or background preferred what we offer competitive salary and performance-based bonuses an amazing office set amongst the tranquil taunus forest on-site canteen option to work from home free parking and use of private gym private shuttle from office to kronberg train station company overview at we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want we are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates for information about working at visit careerscom apply is an equal opportunity employer

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61476 Kronberg (Taunus)
61476 Kronberg (Taunus)
Anzeigentyp
Gewerbliches Angebot
Anzeigendatum
07.12.2019
Anzeigenkennung
3bca3dfe
Aufrufe dieser Anzeige
39